Some mortgage lenders today are treating the process of getting a mortgage, the biggest financial transaction of most people’s lives, as if as easy as buying a pair of shoes on the internet.

Everyone has seen the television ads – “just click this button and get a mortgage”. Just because they make it look easy, doesn’t mean it’s a good outcome. Mortgages are a big deal and they are based on your circumstances, so why do internet mortgage lenders assume borrowers are just digits in a computer?

Many questions don’t get answered when you submit your information online and get a computer-generated message with your mortgage offer. For example, who do you ask about points and fees on that interest rate? Is that the lowest rate I can qualify for? What mortgage program is in my best interest? Is mortgage insurance being included, why do I need mortgage insurance, and so on.

Even if you just submit an inquiry with an online mortgage company, there are many more questions that need to be answered—but no one to talk with about them. The online mortgage lenders make it sound convenient, but at what cost to you? A local lender like Indigo Mortgage Colorado can do everything an internet lender can do, but with a personal touch. We answer questions, we offer the best rates on the market, and we are transparent about the costs.

Go ahead, shop for your next pair of shoes on the internet. But be very caution about getting a mortgage online. If you do, be sure to “shop local” and get competitive offers from a local mortgage broker like Indigo Mortgage Colorado.